I use multiple computers from several cities for investment and financial services. I am therefore extremely particular as to who it is that is working on my computers. Having known Mike Challis for over a decade in other capacities, I felt very fortunate when he became my high tech man and started doing my service work because he is totally honest and trustworthy. I rely on Mike to enter my computer from his remote location with absolute confidence, even sometimes when I am on the road. It’s a great resource for me and he provides wonderful service. I even mail him a laptop once in awhile and receive a total upgrade of all of my programs. He then mails the unit back to me in short order. I can highly recommend Mike for your computer needs.