Mike Challis fixed a problem I had with my iPod which had stymied two other computer repair services. Subsequently he tuned up my lap top, fixed a problem in my word program on another machine. As promised he helped with a minor problem using remote support. As luck would have it, a friend’s computer was hacked and I was sent a virus one week after Mike’s work. The antivirus software saved my day and computer. I highly recommend Mike as competent, efficient and trustworthy.