Phone call to fix your computer scam

Posted by on Oct 16, 2013 in Security

Important virus phone scam information

The fraudulent caller informs you they have detected a virus on your computer and asks you for personal information and a form of payment to assist you with removal. They also may try to lead you to let them connect to your computer remotely.

Mike’s Computer Repair reports that these calls are still coming in daily to our customers in Oregon and Washington.

This is a dangerous hoax

We have received reports that consumers have been contacted by a company representing themselves as Microsoft or various other computer brands. Microsoft does not make unsolicited phone calls to fix your computer. Do not provide any personal information or payment methods. Hang up.

If you have received one of these calls, we urge you to file a phone fraud complaint with the FTC at the following address:
http://www.ftc.gov/bcp/edu/microsites/phonefraud/index.shtml

If you did let them on your computer, you should consider having Mike’s Computer Repair perform a security audit to make sure they did not install any viruses or back door access programs. Even if they told you they were performing a virus cleanup or tune-up, do not rely on their scam to really fix or improve anything. If you have given them your credit card number, you should call the number on the back of your card and report this fraudulent charge.

Read more about this topic from Microsoft.. Avoid scams that use the Microsoft name fraudulently

Mike’s Computer Repair offers a Free In-shop Security Audit. A Security Audit is also included in our Computer Tune-up.

We are the only computer repair business on the North Coast with two locations to serve you. We service Windows and Mac. We sell new computers and fix them too. Mike, Shaun, Wayne, Zachary, and Dominic are qualified to meet your computer service needs.
Service areas include Long Beach Peninsula, Long Beach, Ocean Park, Ilwaco, Seaview, Chinook, Surfside, Oysterville, Klipsan Beach, Nahcotta, and Naselle. Our Seaside Oregon store serves Astoria, Warrenton, Gearhart, Seaside, Cannon Beach, and Arch Cape.
Call us: Long Beach, WA (360)642-2125 / Seaside, OR (503)717-5523