Internet Providers for Oregon and Washington Coast

internet-providers

Broadband High Speed Internet Access for Oregon and Washington Coast

Mike recommends owning your WiFi router. This way you have total control over the settings for the Wireless network name and password.  Make an appointment with Mike’s Computer Repair and ask for a New Wireless Router purchase and Installation. Mike is also available for consultations and assistance for changing to a different Internet Provider.


Charter Spectrum Residential – Cable Internet, TV, and Phone – Website
1-877-906-9121

Charter Spectrum Business – Cable Internet, TV, and Phone – Mike is a registered Charter Business Referral Agent. Contact Mikes Computer Repair and ask Mike for Charter Business referral, IT consulting, and On-site IT Support before transitioning to Charter from a different Internet Provider.


CenturyLink – DSL Internet – Website 1-866-963-6665


Wahkiakum West – DSL Internet – (Naselle, Rosburg, WA) Website 1-800-797-4327


CresComm Broadband – Fixed Wireless Internet – Fiber Internet- Website
1-800-562-0036 (Long Beach, Ilwaco, Chinook, Naselle, Bay Center, Raymond, South Bend, WA)


HughesNet – Satellite Internet – Website 1-866-932-7513


AT&T Mobile Broadband – Mobile Internet – Website 1-888-333-6651


Verizon Wireless – Mobile Internet – Website 1-800-256-4646


What is the best Internet provider on the Washington Coast?
That is not easy to answer because your experience can vary by location. Prices and available speeds vary by address. Some providers do not service every rural neighborhood, street, driveway and alley. Reliability is subject to circumstances that may change frequently, such as: weather, number of subscribed users sharing a node, equipment maintenance, system upgrades, etc. It is best to check with a few providers for service availability. Provide your street address for accurate quotes. Ask them about their current promotions and bundle options. Do you need TV, Phone, and Internet? Keep in mind though that the lowest cost Internet is probably not going to be the fastest available. Ask for pricing and download speeds when making your comparisons.

Which Internet provider has the best High Speed Internet rates?
It depends on the available plans at your address and any current promotions that are offered. Most providers also have reduced fees when you bundle with phone or TV service. In general, prices are relative the the connection speed you select at time of purchase. Monthly plans sometimes start at $29.99, 39.99, or $49.99. The fastest available monthly plans sometimes are priced at $59.99 or more. Some providers offer introductory discounts ie: $39.99 for 6 months, or bundle services like Internet, TV, and Phone into one discounted package.

What does Internet download / upload speed mean?
Internet speed is measure in Megabytes per second. Higher numbers mean faster downloads. For example: 1.5M download speed will download a 4 megabyte music file in 26 seconds, while a 7M download speed will download a 4 megabyte music file in 6 seconds. Higher download speeds are desired because the Internet is becoming more media rich with more photos, videos, video chat, online gaming, file sharing, video streaming, etc. Mike recommends at least 10M download if you have multiple users, watch video streaming service like netflix, any business use, etc. For example: the typical DSL Modem operates at 5M download, 1M upload (5M x 1M). The typical cable modem operates at 60M download, 4M upload (60M x 4M).  Charter currently has speeds available in our areas at 60M x 4M residential or business, and 100M x 7M business.

Which Internet provider has the fastest download speeds?
Available speeds vary by address. Check with a few providers and be sure to provide your street address for accurate quotes. For example: at my home address, I can get 30M, 60M, or 100M Internet from Charter, but I can only get 1.5M DSL from CenturyLink.

Which connection speed should I select?
U.S. regulators in 2015 raised the standard for high-speed Internet, voting that only connections with download speeds of 25M per second or faster will qualify as broadband. The Federal Communications Commission’s previous definition of broadband was a download speed of at least 4M. The basic DSL connection plans are usually 10M download speed or less. Since 10M DSL is now below the FCC standard for high-speed Internet, it should only be considered for just one home user doing a little bit of email and web use while trying to save money. If you have multiple users, any business use, video chat, play online games, or watch movies, then always go for a faster connection plan such as a 30M or 60M Internet service. Some business users will even desire 60M or 100M plan. I currently have 100M Charter Business service in Long Beach, WA. The faster plans will have better download speeds and potentially higher monthly rates, but if higher speeds are what you need, the higher rates might be necessary.

Can I get cable Internet without subscribing to cable TV?
Yes, just ask your provider for availability. Charter offers Cable TV, Phone and Internet in our area. You do not have to subscribe to TV service to subscribe to their Internet service. You might have to go without the potential cost savings when not bundling Internet, Phone, and TV services.

Should I own or lease my Internet modem, what about the WiFi Router?
It is best to use the modem provided by your internet provider. If you get the modem from them, they are more likely to support it if you have any trouble. Some providers give you a Modem/WiFi router combo unit. I do recommend owning your own WiFi router though. This way you have total control over the settings for the Wireless network name and password. It is possible to disable the WiFi in their combo modem and use your own WiFi router. Make an appointment with Mike’s Computer Repair and ask for a New Wireless Router purchase and Installation. Mike will come set it up in the most optimal way for you.

Should I use the email address my Internet provider gives me or a free web mail address?
Don’t use the email address the Internet provider gives you, you can get a free gmail, yahoo, outlook.com, webmail email address instead. Web mail does have benefits: If you change Internet providers, you don’t have to change your email address. Your email is always on the mail web site, you do not have to “download” it to your computer. The spam filters are really good. It is portable, so you can use mail from any computer, tablet, or smart phone. If your computer breaks down, your email Inbox is not lost. More and more people are switching to web mail. Mike recommends everyone switch to free Gmail provided by Google. Make an appointment with Mike’s Computer Repair and ask for a new Gmail setup. Mike can create a new Gmail account for you and sometimes he is even able to transfer your old email and address book into Gmail.

How do I get wireless Internet in my house?
First you need an Internet provider and pay for a monthly Internet service. Once you have Internet, you can add a wireless to it. This is typically done by adding a wireless router in addition to your Internet modem. Then you will be able to connect laptop computers, smart phones, printers, and tablet devices to your household internet connection. Mike recommends owning your WiFi router. This way you have total control over the settings for the Wireless network name and password.  Make an appointment with Mike’s Computer Repair and ask for a New Wireless Router purchase and Installation. Mike is also available for consultations and assistance for changing to a different Internet Provider.

How can I extend my Wireless range?
Sometimes your home or business is too large in square feet for the wireless signal range of your wireless router. This causes rooms that have little or no signal wi-fi signal reception. A wireless range extender can add additional wireless coverage areas to your home or business. Sometimes we can even extend the signal to a garage, shop, or cottage on your same property. We keep these extenders in stock and our technicians are available for on-site installation in our local service areas. Make an appointment with Mike’s Computer Repair and ask for a wireless extender consultation.

What is DSL Internet?
CenturyLink offers DSL Internet in our area. DSL Internet uses the copper phone wires connected to your home or business. DSL can share the same phone line with Internet and Voice. You can use the Internet and also make outgoing calls.
Pros: Fast ping rates, low price. Internet, TV, Voice bundles available.  Cons: self installation is typical, contracts, slow download and upload speeds.

What is Cable Internet?
Charter Cable offers Cable Internet in our area. Charter uses Cable TV wires to deliver Internet, TV, and Voice to your home or business.
Pros: Fast ping rates, on-site installation, fast download and upload speeds, good cost value for the fast download speed. Internet, TV, Voice bundles available.  Cons: service may not be available at some locations.

What is Fiber Internet?
CresComm offers Fiber Internet in our area. Fiber Internet uses PUD owned fiber optic lines located on some of the power poles on the main roads and highways in our area. Fiber Internet has very fast upload and download.
Pros: Fast ping rates, very fast download and upload speeds, business connectivity.  Cons: High monthly price, mostly for business use, charges for installation, charges for wiring from the power pole to your home or business, site plan and consultation is required, approval process, contracts, service may not be available at some locations.

What is Fixed Wireless Internet?
CresComm offers Fixed Wireless Internet in our area. CresComm Fixed Wireless Internet uses fixed wireless radios to transmit Internet to your home or business from the nearest available radio tower. In our community there are towers that serve Naselle, Chinook, Long Beach, and Ilwaco.
Pros: Fast ping rates, fast download and upload speeds, business connectivity.  Cons: limited areas of service requiring mostly line of sight to the nearest tower, charges for installing the outdoor fixed radio your home or business, contracts, charges extra for data usage overages, service may not be available at some locations.

What is Satellite Internet?
Satellite Internet requires a outdoor mounted satellite dish. The dish has to transmit and receive data packets from an orbiting satellite 22,000 miles in space.
Pros: average download and upload speeds, available in any location with line of site of the sky where the satellite is.  Cons: very slow ping rates, requires line of sight to the satellite. wind storms and weather can cause satellite reception outages, charges for installing the outdoor dish your home or business, contracts, data plans are too small, charges extra for data usage overages, streaming video will cause data usage overages, because of the high lag time it is not recommended for online gaming or IP phones, usually only your last resort when DSL or Cable is not available.

What is Cellular Mobile Wireless Internet?
Verizon and AT&T offer Cellular Mobile Wireless Internet over the airwaves from the cell towers. Verizon Mobile Hotspot is a feature that lets you share your Verizon Wireless network connection with other devices, so they can access the internet. Devices connect to your Mobile Hotspot using their Wi-Fi feature. While they’re connected you’ll be charged for any data they use per your monthly data plan. Mobile Hotspot service is available anywhere you have 3G or 4G LTE service.
Pros: Can be used on the go nationwide in any location within the carrier’s 3G or 4G LTE cell tower reception. Cons: requires cell tower reception, all your devices must connect wireless to the Internet device Hotspot, contracts, charges for data usage overages.

I have a business and need Internet all the time, how can I minimize outages?
If you have a business that needs a redundant Internet connection, I have a solution. It requires two different Internet provider accounts such as Charter and CenturyLink feeding into a dual WAN router with automatic fail over switching. I have setup a few businesses locally. The system works great. Contact Mike for a quote.

How can I watch movies from Netflix?
A subscription is required. You should at least have a 10meg Internet download speed connection. You can watch Netflix (or other streaming movie services) on your computer at their web site, a Smart TV, a Blu-Ray player, a Game console, Apple TV or a Roku box. Any one of these are available with the Smart Apps feature. The network device may be wireless, or an Ethernet wired Internet connection, so you will also have to plug it in or make the additional wireless settings required to connect it.

Below are the Internet download speed recommendations per stream for playing movies and TV shows through Netflix.

  • 0.5 Megabits per second – Required broadband connection speed
  • 1.5 Megabits per second – Recommended broadband connection speed
  • 3.0 Megabits per second – Recommended for SD quality
  • 5.0 Megabits per second – Recommended for HD quality
  • 25 Megabits per second – Recommended for Ultra HD quality

How can I Skype video chat with people?
A desktop computer or laptop computer and a web cam is required. Many new laptop computers come with web cams built in. You should at least have a 1.5M Internet download speed connection. Speeds 3M or higher are best. You just go to skype.com, download the free application, register, then find your friends by searching their email address.

What are DSL phone line filters for?
When you subscribe to DSL Internet, there is a noise filter requirement for each phone device plugged into the same phone line as your DSL modem. Since the DSL modem shares the same line as your voice calls, the DSL filter eliminates noise on the voice line. If you add any new phones to the DSL line, they should have a DSL line filter where the phone plugs into the wall jack. This also includes any device that shares the phone line such as fire alarm, satellite receiver, phone, fax, answering machine, caller ID device, etc. If you are missing filters, there could be a hiss noise on the line, the modem may not connect, the modem may frequently disconnect, or your Internet might be very slow. DSL filters sometimes even burn out and need to be replaced.

Does DSL tie up the phone line?
No, it can connect and stay “always on” and you can make voice calls at the same time. Make sure you have properly installed DSL phone line filters.

Can I have DSL Internet if I do not have phone service at my house?
Yes, just ask your provider for availability. CenturyLink offers Dry Line DSL in our area. Some people prefer to use cellular phones or MajicJack Internet phone service instead of paying for a landline. You do not have to have a land line phone service to buy DSL Internet. Dry line DSL still requires the phone wires connected to your house. You will be able to call 911, but cannot make any other outgoing calls.

Should I pay for inside line maintenance?
You can make the decision, but the provider might charge you a fee each month anywhere from $2.99 to $8.99 or more. If you do not know how to troubleshoot and repair troubles on your inside wiring, then it is good to have. They will not charge you for a service call. If your inside wiring is fairly new, or in good condition maybe you do not need inside line maintenance, but you might have to pay for a service call should you require one.

My Internet seems slow, what can I do about it?
You can diagnose your Internet speed by going to this web site: speakeasy.net/speedtest then make sure your other computers and Internet devices on your network are first turned off. Click on the Seattle location to begin the test. It will automatically run a quick test to check your Internet Download and Upload Speed. Then compare the results with the Internet plan that you are subscribed to. For intermittent slowness, you may have to try the test at different times of day to determine if the slow problem is happening at peak times like Saturday evening at 8PM when the number of users online are high. Determining the results, an example: You subscribe to a 10M download plan and the test says you have 1Mbps download. Well something is wrong because 1M is ten times slower than 10M. The problem may be the Internet provider, but it could also be your computer that is slow, not the Internet.  Make an appointment with Mike’s Computer Repair for Internet troubleshooting or a computer tune-up.

My Internet stopped working, how do I troubleshoot it?
You may have a single device modem/router combination unit, or you may have a separate router.

Modem only:
Turn off all computers on the network and unplug the power cable for the modem. Wait 30 seconds and plug the power cable back into the modem. Wait 5 minutes and then power on the computers on the network. Wait 5 more minutes. See if the Internet works now.

Separate Modem and Router:
Turn off all computers on the network and unplug the power cable for the modem and for the router. (make sure not to switch the power cables!). Wait 30 seconds and plug the power cable back into the modem. Wait 30 seconds, and then plug the router power cable back in. Wait 5 minutes and power on the computers on the network. See if the Internet works now.

DSL modems usually have a “DSL” light and an “Internet” light, both should be lighted solid green. If the DSL light is blinking it is not making a connection, wait 5 more minutes, if the DSL light is still blinking, or the Internet light is red, call your DSL provider to report the outage. Cable modems usually have an “Online” or “Ready” light, they should be lighted solid, or call your provider to report the outage. Sometimes the lights all look normal and there is still an outage.

If you tried this troubleshooting and the Internet still does not work, call your Internet provider for troubleshooting. Sometimes just one of your computers will not connect, it may be a configuration problem or an operating system malfunction.  Make an appointment with Mike’s Computer Repair for Internet troubleshooting or a computer tune-up.

We are the only computer repair business on the North Coast with two locations to serve you. We service Windows and Mac. We sell new computers and fix them too. Mike, Shaun, Wayne, Zachary, and Dominic are qualified to meet your computer service needs.
Service areas include Long Beach Peninsula, Long Beach, Ocean Park, Ilwaco, Seaview, Chinook, Surfside, Oysterville, Klipsan Beach, Nahcotta, and Naselle. Our Seaside Oregon store serves Astoria, Warrenton, Gearhart, Seaside, Cannon Beach, and Arch Cape.
Call us: Long Beach, WA (360)642-2125 / Seaside, OR (503)717-5523