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AVG False Alarm – Finds Trojan Horse in iTunes

Trojan horse small bog

Trojan horse small bog

I had this issue today on a customer’s computer.

In late July 2009, there was an issue for users of AVG Anti-virus and iTunes. AVG, one of the most popular anti-virus programs, caused confusion by wrongly identifying iTunes files as Trojans. After updating its virus definitions, the anti-virus software finds up to 181 “viruses” in iTunes: attempting to quarantine the files prevents iTunes from working. The supposed virus name is “trojan horse small.bog”.

Symptom:
You try to open iTunes and get an AVG Alert telling you that iTunes.dll and iTunesRegistry.dll are infected with “Trojan horse Small.BOG”.

Cause:
AVG was giving a false positive: there was no actual Trojan in iTunes. AVG could have quarantined the files, that will break your iTunes install.

Fix:
The problem with AVG was quickly resolved with an automatic update. If you encounter the symptom:
Open AVG and click “Update Now”, then re-install iTunes. Your music files will still be there.

Spyware & Virus Removal
I have the tools to remove spyware or viruses and the knowledge to keep you safe in the future. Spyware is the most common reason that your computer will act strange or start operating slowly. You may be receiving annoying pop-ups or maybe your hard drive is constantly working. These are a couple of signs that your computer could be infected with spyware. Let me help. Call Mike to arrange an appointment. By Mike Challis

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This entry was posted on Wednesday, September 9th, 2009 at 12:08 pm and is filed under Software. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

6 Responses to “AVG False Alarm – Finds Trojan Horse in iTunes”

  1. Mourad says:
    September 28, 2009 at 7:40 am

    AVG is a great antivirus and it doesnt cause any kind of computer performance impact,for a false alarm that happens with mostly all of the antiviruses !

  2. Alexander Blake says:
    October 29, 2009 at 4:44 am

    Honestly AVG is not as good as it once was, I would consider switching to avira, kaspersky or nod32

  3. B-TECH says:
    November 6, 2009 at 7:28 am

    I agree AVG isn’t what it used to be, I have yet to try version 9. I still recommend Avast! and Avira to all of my residential clients.

  4. Adam Chavis says:
    November 11, 2009 at 3:33 pm

    I agree that AVG is lacking, but it still has it’s place. They offer great email protection and website verification. Avast! won’t inform you of a bad website until it’s already trying to infect you, however, I’ve never had a problem with a virus getting through Avast!

  5. PC Repair says:
    November 20, 2009 at 4:28 am

    I have used AVG myself for a fews, but in the last couple of months, I now use COMODO and think it works great.

  6. Alex says:
    December 2, 2009 at 9:04 pm

    Virus is any time harm to your computer. Thanks for sharing this post with us, it will help all blog readers to get update about AVG…Sacatech