Avast update fails, tray icon has red X on it

Thursday, February 2nd, 2012 5:40pm PST

Avast-Antivirus
Problem: Avast update fails and the Avast tray icon has red X on it. If you see this condition, your antivirus is not working, Mike’s customers should immediately call Mike at 360-642-2125 for service. Do not delay because now you do not have active antivirus protection. Further use in this condition could allow virus infection. If your Avast tray icon does not have the red X on it then your computer does not have this problem, all is fine.

Probable causes are:

  • A virus definition update got stuck and avast needs repair.
  • A virus infected your computer and disabled Avast.
  • Hard drive errors have caused Avast to fail, the hard drive could be failing, immediate attention is required to prevent possible further data loss.

avast-needs-repair

avast-normal-condition

The solution could range from simple to complicated.

One incident that is known to have occurred:
A virus definition update on 01/25/2012 got stuck causing avast to need repair. This did not effect all computers, but I have seen a few of these incidents. If your Avast tray icon does not have the red X on it then your computer does not have this problem, all is fine.

Related:
My favorite antivirus solution
Avast! Free Antivirus – How to Register/Re-register

Mike is a full time Computer Service Technician. Mike services computers in Long Beach, Ocean Park, Ilwaco, Seaview, Chinook, Surfside, Oysterville, Klipsan Beach, Nahcotta, Naselle Washington, and Astoria Oregon. Anywhere within 20 miles of downtown Long Beach, WA. Contact Mike for an appointment.

New and Used Computers

Monday, January 2nd, 2012 10:03pm PST

new-computer

Announcement: Mike adds New and Used Computers.
Call Mike at Mike’s Computer Repair at (360)642-2125 for price and availability.

New Computers
Sometimes a new computer replacement is better than repairing an old computer. I have new computers in stock. Call me to discuss your new computer needs.

New Notebooks
When replacing an old computer, consider a new notebook computer. Notebook computers have come down in price in the last few years making them a popular choice. I have new laptop computers in stock. Call me to discuss your new laptop computer needs.

Used Computers
I have used computers in stock. Call me for price and availability.

Used Notebooks
I have used notebook computers in stock. Call me for price and availability.

See more New and Used Computers

iPhone and iPad repair and tutoring in Long Beach, WA

Wednesday, December 28th, 2011 3:10pm PST

iPhone and iPad Repair and Turoring

iPhone and iPad repair and tutoring in Long Beach, WA. Call Mike at Mike’s Computer Repair at (360)642-2125 for appointments. I can teach you how to use photos, videos, download apps, listen to music, Facebook, email, contacts, messaging, internet, wi-fi, printing. Need to be able to print from your iPad? call me for printer options.

Have you broken your iPhone or iPad glass? I do iPhone and iPad glass digitizer replacement.
Need a wi-fi router to use your new iPhone or iPad at your house?
Call Mike at Mike’s Computer Repair at (360)642-2125 for appointments.

Avast! Free Antivirus – How to Register/Re-register

Sunday, October 2nd, 2011 2:52pm PST

Avast-Antivirus

Avast! Free Antivirus requires annual registration. Even the free version must be registered because Avast wants to be able to determine how many active users they have. This allows them to maintain enough update servers for all the users they have. There are two scenarios where Avast Free needs to be registered:
1) You have just installed Avast Free.
2) After 1 year you receive a message from Avast Free to re-register.

On-line registration is very simple and it’s the preferred method for all users of avast Free Antivirus 6.x installed on a computer with standard Internet connectivity. To perform on-line registration follow these steps:
Right-click the avast! system tray icon and select ‘Registration information’ from the menu,

avast-register1

…or double-click the avast! Free Antivirus desktop icon to open the avast! user interface, then in the left pane click the ‘MAINTENANCE’ tab and from the unfolded submenu select ‘Registration’.
Read the rest of this entry »

Flash Player 10.3.183.10 Security Update

Friday, September 23rd, 2011 8:59am PST

flash player

Critical vulnerabilities have been identified in Adobe Flash Player 10.3.183.7 and earlier versions for Windows, Macintosh, Linux and Solaris, and Adobe Flash Player 10.3.186.6 and earlier versions for Android. These vulnerabilities could cause a crash and potentially allow an attacker to take control of the affected system.
Read the rest of this entry »

07/12/2011 Patch Tuesday Delivers 22 Security Bulletins

Saturday, July 16th, 2011 11:52am PST

Windows_update_icon

Make sure to open your “Windows Update” icon today and direct it to install all “Critical Updates”. Security updates or critical updates eliminate vulnerability to known malware and security exploits. Other updates correct errors and enhance functionality.

The July 12, 2011 security update batch addresses security vulnerabilities. Bugs are patched in all versions of the Windows operating system and in Microsoft Visio 2003 Service Pack 3.

Related: How To Use Windows Update

Mike is a full time Computer Service Technician. Mike services computers in Long Beach, Ocean Park, Ilwaco, Seaview, Chinook, Surfside, Oysterville, Klipsan Beach, Nahcotta, Naselle Washington, and Astoria Oregon. Anywhere within 20 miles of downtown Long Beach, WA. Contact Mike for an appointment.

Avast! Free Antivirus 6.0.1203

Saturday, July 16th, 2011 11:22am PST

Avast-Antivirus

Avast! Free Antivirus 6.0.1203 program update was released July 05, 2011. Avast users need to right click the Avast icon in the system tray and select “Update – Program”. The new program will install and then ask you to restart the computer.

Here’s a list of the most important changes:
- Improved compatibility with Windows Vista SP0/SP1 (activation issues)
- Attempt to solve the “Windows Media Player using a red skin” problem
- Firewall: solved the compatibility problem with uTorrent
- Improved load time of WebRep IE plugin
- Fixed a bug in Google Chrome WebRep plugin causing excessive CPU usage
- Improvements in the silent installer
- Improved the CommunityIQ sample submission process
- Improved detection/removal of the most stubborn rootkits (TDL family)
- Various stability and compatibility improvements in the sandbox module
- Added new CreditAlert feature (US customers only)
- Added Thai and Serbian language packs

Download Avast! Free Antivirus.

Mike is a full time Computer Service Technician. Mike services computers in Long Beach, Ocean Park, Ilwaco, Seaview, Chinook, Surfside, Oysterville, Klipsan Beach, Nahcotta, Naselle Washington, and Astoria Oregon. Anywhere within 20 miles of downtown Long Beach, WA. Contact Mike for an appointment.

Malwarebytes Anti-Malware 1.51.1.1800

Saturday, July 16th, 2011 11:08am PST

malwarebytes

Malwarebytes Anti-Malware 1.51.1.1800 program update was released July 25, 2011. MBAM users need to click the MBAM icon and select “Update – Check for updates”. The new program will install and then ask you to restart the computer.

Here’s a list of the most important changes:
* Fixed minor updating issues.
* Fixed issue with trials expiring too early.
* Fixed GUI language bugs.
* Fixed issue where Ignore List was not honored by the Protection Module.
* Fixed issue where limited users were prompted to update an outdated database.

Malwarebytes’ Anti-Malware, (MBAM)
Whether you know it or not your computer is always at risk of becoming infected with viruses, worms, trojans, rootkits, dialers, spyware, and malware that are constantly evolving and becoming harder to detect and remove. Only the most sophisticated anti-malware techniques can detect and remove these malicious programs from your computer.

Malwarebytes’ Anti-Malware has compiled a number of new technologies that are designed to quickly detect, destroy, and prevent malware. Malwarebytes’ Anti-Malware can detect and remove malware that even the most well known anti-virus and anti-malware applications fail to detect. Malwarebytes’ Anti-Malware monitors every process and stops malicious processes before they even start.

The MBAM real time protection module comes with the Pro version. The Pro version is what Mike recommends, not just the free version. Mike’s Computer Repair is an officially registered sales partner for Malwarebytes’ Anti-Malware. You can purchase the key from Mike. Mike is trained to properly install and configure MBAM for you. This does not replace Anti-Virus, it complements it. Mike installs Avast! Free Anti-Virus and configures both to work together properly.

See related post:
My Favorite Anti-virus Solution

Mike is a full time Computer Service Technician. Mike services computers in Long Beach, Ocean Park, Ilwaco, Seaview, Chinook, Surfside, Oysterville, Klipsan Beach, Nahcotta, Naselle Washington, and Astoria Oregon. Anywhere within 20 miles of downtown Long Beach, WA. Contact Mike for an appointment.

Tip: Browse Securely on Open Puplic Wi-Fi

Thursday, June 30th, 2011 9:14am PST

This CNET TV video demonstrates just how easy hackers can hijack your facebook account when you use open public wi-fi. They also show that there is a setting to enable HTTPS secure connection in your facebook settings that can prevent this. Your accounts on other sites such as YouTube, Amazon, and others are vulnerable as well.

See related:
Open public wi-fi is not safe

Mike is a full time Computer Service Technician. Mike services computers in Long Beach, Ocean Park, Ilwaco, Seaview, Chinook, Surfside, Oysterville, Klipsan Beach, Nahcotta, Naselle Washington, and Astoria Oregon. Anywhere within 20 miles of downtown Long Beach, WA. Contact Mike for an appointment.

Java Runtime Environment 1.6.0.26 (32-bit) Security Update

Wednesday, June 8th, 2011 9:45pm PST

Java

A new version of Java software was released today. This release contains fixes for security vulnerabilities, it is advised that you update as soon as possible. Click here to download Java Software.

Java is free software that helps you view and interact with web content. Many sites require it. Make sure you keep it updated to the latest version. Also make sure to remove older versions of Java.

What’s new in this version:

Olson Data 2011g:
- Java SE 6u26 contains Olson time zone data version 2011g.
Bug Fixes:
- This release contains fixes for security vulnerabilities.
Other Bug Fix:
- regression: cannot run filemaker application due to java.lang.ClassCircularityError

See related:
What is Java technology and why do I need it?

Mike is a full time Computer Service Technician. Mike services computers in Long Beach, Ocean Park, Ilwaco, Seaview, Chinook, Surfside, Oysterville, Klipsan Beach, Nahcotta, Naselle Washington, and Astoria Oregon. Anywhere within 20 miles of downtown Long Beach, WA. Contact Mike for an appointment.